Privacy Policy
At Cork Bike Hire, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.
1. Who We Are
Cork Bike Hire operates in Cork, Midleton, and Youghal, providing bike hire services to locals and tourists alike and cycle training to local schools. Our registered office is located at 27 New Cork Road, Midleton, Co. Cork, and we can be contacted at [email protected] or +353 87 330 1187.
2. Data We Collect
We collect various types of personal data to provide and improve our services:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Payment Information: Credit/debit card details (processed securely through a third-party payment processor).
- Usage Data: Information on how you use our website and services, including your IP address, browser type, and pages visited.
- Location Data: Geolocation data to provide location-based services if you grant permission.
3. How We Use Your Data
We use your personal data for the following purposes:
- To Provide Services: To process your bookings, manage your account, and communicate with you about your reservations.
- Customer Support: To respond to your enquiries and provide support.
- Marketing: To email you information on other products or services we think you may like. To send you promotional materials and updates if you have opted in to receive such communications.
- Improvement and Analysis: To improve our services, website functionality, and user experience through data analysis.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual Necessity: To fulfil our contractual obligations to you.
- Consent: For sending marketing communications (you can withdraw consent at any time).
- Legitimate Interests: To improve our services and ensure the security of our operations.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
- Service Providers: Third-party companies that provide services on our behalf, such as payment processors and IT service providers.
- Legal Requirements: Authorities or legal entities if required by law or to protect our rights.
6. Data Security
We implement robust security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure servers.
7. Data Retention – Storage
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including any legal or reporting requirements.
8. Your Data Protection Rights
Under GDPR, you have the following rights:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Restriction: Request restriction of processing.
- Portability: Request transfer of your data to another organisation.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise these rights, please contact us at [email protected].
9. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Cork Bike Hire
27 New Cork Road, Midleton, Co. Cork
Email: [email protected]
Phone: +353 87 330 1187